Tuesday, March 31, 2009

Computer Severity levels


Issues are often categorized in terms of severity levels. Different companies have different definitions of severities, but some of the most common ones are:

  • High - The bug or issue affects a crucial part of a system, and must be fixed in order for it to resume normal operation.
  • Medium - The bug or issue affects a minor part of a system, but has some impact on its operation. This severity level is assigned when a non-central requirement of a system is affected.
  • Low - The bug or issue affects a minor part of a system, and has very little impact on its operation. This severity level is assigned when a non-central requirement of a system (and with lower importance) is affected.
  • Cosmetic - The system works correctly, but the appearance does not match the expected one. For example: wrong colours, too much or too little spacing between contents, incorrect font sizes, typos, etc. This is the lowest priority issue.

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